Over the last few years, the tech landscape for anyone looking to use an electronic online ordering system for their restaurant business has changed significantly. Especially since the advent of COVID-19, more and more F&B business owners have reportedly transitioned from conventional offline to internet-based ordering solutions.Â
Among plenty other reasons, if there’s one thing that any electronic ordering system for restaurant is known for, it’s the undeniable convenience that it offers customers. Everything is managed through a unified ordering system. Orders are accounted for through a dedicated live dashboard, customers’ sales data is there to analyze, order are dispatched and deliveries are monitored via a fleet management system – among many other capabilities.
Depending on which Electronic ordering system for restaurant you sign up for as a restaurant owner, the perks are limited. Speaking of such systems, this write-up is all about highlighting the best resources that you should use to optimize your food business work infrastructure.
Take a look at our top picks of the day.
4 Best Electronic Ordering System for Restaurant Business Right Now
1. Best Overall: Blink Co. | The No. 1 Direct Quick Commerce Enablement Platform for Brands
Blink Co. is known for its budget-friendly pricing, seamless user experiences powerful business intelligence dashboard and built-in marketing tools for any restaurant owners looking to scale their businesses quickly and cost-effectively.
The fact that Blink is a comprehensive direct food ordering stack that also offers restaurants and consumer retail businesses a branded website and mobile app makes it a sound solution for any brand out there. For instance, direct food ordering platforms do not call for food aggregators to mediate online orders between brands and their customers. Since there are no 3rd parties involved, you get to pocket all your revenue against your hard work, and keep your customers, too
Secondly, when we talk about branded customer-facing assets, we talk about your very own mobile food ordering app, and your own website, too. Both assets are modified according to your restaurant branding specifications to give your business its own identity among your customers.Â
That’s not all that Blink Co. does for food businesses. As a super-reliable electronic ordering system for restaurant businesses, here are some of the key features that you need to know about:
- Hyperactive customer support
- The entire ordering system is unified, alongside centralized access to customer sales data.
- Check MoM & other filter-wise performance trends through Microsoft Bi integration.
- Dedicated fleet management portal to track down order activity at food delivery agents’ end. Monitor your active, pending, and completed orders, alongside average delivery times.
- White-labeled website and mobile food ordering portal availability.
- Integrated SMS marketing solutions are available at feasible rates.
- Increased customer retention probability through integrated rewards, incentives, and loyalty program based solutions
- Integrates social media channels at the back-end dashboard, so that you can monitor your social media activities without switching over platforms.
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2. Overall Best Runner: Gloriafood for Restaurants
Next up on our electronic ordering system for restaurant list, we’ve got Gloriafood.Â
For small to medium-scale restaurants, this platform is designed to fulfill minimum requirements. For instance, you can take free unlimited online orders and confirm them from the convenience of your portable device – i.e., whether it’s a smartphone or a tablet.Â
On a larger scale, Gloriafood equips thriving food businesses to manage their daily operations through centralized pick-up, food delivery facility, and table reservations. More so, for the initial signup, you do not have to pay any flat fee.Â
Here are some of the key advantages of having a free restaurant vendor account with Gloriafood Co.
- Overall intuitive dashboard with a simple UI. The menu doesn’t require any tech savviness on restaurant owners’ end to get started.Â
- Free plan offers free unlimited locations without any fee.
- Set up your first food order online menu within an hour or so through a dedicated menu creator.
- Multilingual customer support is available 24/7.
- Manage table reservations, cancellations, an online order system for takeaway, and much more through a centralized dashboard.
- Comes with social media profile widget integration support for your restaurant website.
- Multiple pre-ordering options for people who want to order food ahead of their daily schedule.
- Run promo deals, discount offers, and other campaigns through your back-end portal.
In addition to the aforementioned perks, this electronic ordering system for restaurant businesses also offers a real-time customer analytics overview to help you scale faster.
3. Square POS Solution for Restaurants
Next up, we have Square Point of Sale system as a full service to counter service platform. Square is a slightly expensive option since it’s basically a POS solution for food businesses.
What this means is that for each credit card-based transaction, Square charges an additional 2.65% fee of the total transaction amount.
If you have a high-volume restaurant business, the 2.65% fee can rake up your expenses real quick. However, all Square POS operations are backed up via secure cloud infrastructure.
Needless to say, the peace of mind factor and the convenience of rendering a delightful customer experience are what make Square a desirable electronic ordering system for restaurants these days.Â
4. OrderEm
Lastly, as part of our electronic ordering system for restaurant businesses’ recommendations, OrderEm is an alternative solution that comes with its own unique features.Â
You can process online orders for takeout, regular delivery orders, and other operations through your very own OrderEm custom website. The company will also offer you a Custom Mobile App option that you can integrate with your Facebook page. That’s part of their social commerce agenda since many people place online food orders through a restaurant’s social media profile these days.Â
OrderEm comes with a monthly $25 fee. If you require full setup installation, they’ll charge you a one-time fee of $249.
What Does It Mean to Order Online for Restaurants Businesses?
If you’re running a restaurant, you know how important it is to have a sound ordering system. Not only does it make things more efficient for your staff, but it can also help improve the customer experience. Ordering online is becoming more and more popular, so it’s essential to make sure that your restaurant can take advantage of this trend.
1. Orderly: This system helps streamline the online ordering process for restaurants. It includes online payments, automatic order confirmation, and real-time order tracking.
2. ChowNow: This system allows customers to place orders online or through a mobile app. It also offers online ordering, customer management, and integration with popular delivery services.
3. Toast: This system includes online ordering, table management, and POS capabilities. It’s an excellent option for restaurants to offer customers a complete online ordering experience.
4. Olo: This system provides online ordering for restaurants of all sizes. It includes customer profiles, loyalty programs, and integrations with popular delivery services.
5. Blink: This system offers online and mobile ordering for restaurants. It also includes built-in payments, customer management, and automated order confirmation. No matter what type of restaurant you’re running, an electronic ordering system is perfect for your business. By taking advantage of this technology, you can make things easier for your staff and provide a better customer experience.
Choosing the right electronic ordering system for your restaurant can be challenging, but finding one that offers the needed features is essential. Orderly, ChowNow, Toast, Blink and Olo are practical options that can help streamline the online ordering process for your business.
Benefits Of Online Ordering For Restaurants
There are many benefits of online ordering for restaurant businesses. Here are a few of the most notable ones:
1. Increased Efficiency: Online ordering systems can help streamline the ordering process for customers and staff. It can lead to increased efficiency and fewer mistakes in order handling.
2. Improved Customer Experience: Allowing customers to order online can improve their overall experience with your restaurant. It allows them to order at their convenience and eliminates waiting in line.
3. More Orders: Making it easy for customers to order online can lead to more orders for restaurant business owners. Customers are more likely to order if they don’t have to call or visit your restaurant in person.
4. Increased Revenue: The increased efficiency and more orders from online ordering can lead to increased revenue for your business.
5. Reduced Costs: Online ordering systems can help reduce the costs associated with taking orders over the phone or in person. It is because there are no longer any paper menus or order forms to print out.
Overall, online ordering can be a great way to improve your restaurant business. It can lead to increased efficiency, improved customer experience, more orders, and increased revenue. If you’re not already offering online ordering, now is the time to consider it!
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Conclusion:
To benefit from any electronic ordering system for restaurant businesses, make sure that you have outlined your requirements first. If you have just founded your startup, or don’t have a lot of budget to go on with, we recommend Blink Co. services. These services are bundled with cutting-edge multi-platform technology – and that too, without any extra setup fee or hidden charges at the end of your billing cycle.Â
For more details, visit Blink Co’s restaurant services page today.