Online food ordering is becoming increasingly popular, as customers increasingly prefer the convenience of ordering their food from their favourite restaurants online. And with so many different online ordering systems, it can be tough to know which is best for your restaurant. The traditional on-premise dining trend evolved over the last few years. Covid-19 escalated the process where name brands in the F&B industry signed up with multiple restaurants’ online ordering systems to expedite services and delivery options.
This change also marked a need to assess whether restaurants should sign up for an aggregator app or if they are better off with a branded one.
To be honest, they are two fascinating dynamics because we cannot recommend that you shun aggregators for the sake of developing your own branded application. We will talk about both aspects in this post. But most importantly, the write-up highlights some of the best online restaurant ordering systems.
In short, digital food ordering platforms are well worth it when it comes to working as an online restaurant business owner. You get more customers, rapid scalability, and prospects as compared to conventional operation practices.
Factors To Consider When Choosing A Restaurant Online Ordering System
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Cost
The cost of a restaurant’s online ordering system will vary depending on the features and functionality you need. Be sure to compare different plans to find the one that fits your budget.
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Ease of Use
You should look for a platform that is easy to use, so you can quickly set up your menu and start taking orders from customers without any hassle.
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Reliability
Read customer reviews and feedback to ensure the platform is reliable and won’t experience technical difficulties that could disrupt your business operations.
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Security
Ensure that the restaurant’s online ordering system has robust security measures to protect you and your customers from data theft or other security threats.
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Support
Choose a platform with good customer service, so you can quickly get help if you have any questions or issues with the system.
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User-Friendly Interface
A user-friendly interface is crucial for a restaurant’s online ordering system, directly impacting the overall customer experience. Here are some aspects to consider when evaluating the user-friendliness of an online ordering system:
- Intuitive design with a clean and organized layout
- Mobile responsiveness for a seamless experience across devices
- Eye-catching visuals, including delicious food images
- Customizable ordering options for individual preferences
- Option for both guest checkout and account creation
- Address autocomplete and saved addresses for convenience
- Clear pricing breakdown and order summary
- Seamless integration with the restaurant’s website or app
- Progress indicators and feedback throughout the ordering process
- Easy access to customer support and help resources
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Multi-Channel Ordering
Multi-channel ordering refers to implementing various platforms or channels through which customers can place orders for a restaurant.
This approach ensures flexibility and convenience for customers, as they can choose their preferred ordering method. It typically includes options such as ordering directly from the restaurant’s website, using a dedicated mobile app, utilizing third-party delivery platforms, ordering via phone, or even in-person at the restaurant.
A successful multi-channel ordering system seamlessly synchronizes orders from different channels, providing real-time tracking and efficient order management. It also allows centralized customer profiles and order history, enabling personalized experiences and recommendations.
By embracing multi-channel ordering, restaurants can cater to diverse customer preferences, expand their reach, and provide a convenient and accessible ordering experience.
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Payment processing
Payment processing and security are vital to a restaurant’s online ordering system. When evaluating a system, it is crucial to consider the following aspects:
Firstly, a robust payment processing system should offer various secure and convenient payment options, such as credit/debit cards, digital wallets, or online payment gateways. This allows customers to choose their preferred method and complete transactions smoothly.
Secondly, compliance with industry data protection and payment security standards is paramount. The system should adhere to the Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure sensitive customer information is encrypted, stored securely, and transmitted safely.
Integration with popular payment gateways is another critical consideration. The ability to seamlessly integrate with trusted and widely used payment processors improves transaction efficiency and instils confidence in customers, as they are familiar with these trusted platforms.
Why Should You Sign Up for Restaurant Online Ordering Systems in 2023?
There are two main approaches to online ordering systems for restaurants. As a business owner, we feel that you should know about both of them.
a. The Single Delivery App Approach: Mobile Restaurant Ordering System
Food service providers, or aggregators, work in different modes. Some create branded apps for restaurant owners so that these businesses can have their applications. Think about a dedicated white-labelled platform where you, as an operator, can work through a mobile restaurant ordering system and a desktop platform to cater to online food order inquiries.
In that order, Blink Co. is doing a fantastic job helping food startups with a tech-driven haven. Food business owners can sign up for a monthly subscription plan that offers the following solutions and services:
- White-labelled mobile food ordering application.
- Online food order menu creator.
- Dedicated dashboards for monitoring customer analytics data.
- Efficient fleet management portal for delivery agents with GPS tracking module etc.
- A desktop website with white labelling to suit the name-brand’s requirements.
- Hyperactive customer support for 24/7 technical assistance to food business owners.
Suppose you want your food delivery app without any extra charges. In that case, Blink Co. is the best option available right now – and that too, at the cost of nominal monthly payment plans that scale with your business accordingly.
Unlike Blink for restaurants’ business model, other service providers provide the same services. However, these vendors charge a high commission percentage based on incoming online food orders or a flat fee on a monthly/ annual basis. The cost of doing business depends on the aggregators’ / service providers’ terms and conditions.
If you are struggling with thin profit margins, then go for Blink Co. to prevent any problems that may arise in the near future.
b. The Aggregator App Model:
Another online restaurant ordering system is aggregators with their food delivery platform.
As a restaurant owner, you have heard about GrubHub, Swiggy, Zomato, Talabat, and other vendors where you can sign up for a free operator account. These vendors have their own applications whereas many other competitors have also signed up for the same services.
Depending on the aggregator’s publicity and application repute, you will have a higher chance of getting customers. However, this will happen at the cost of your own brand value. While your restaurant will operate under its own name on the aggregator’s application, people will not remember it for long, should you cease to operate on that specific platform.
Which Approach is the Best for Using Online Ordering Systems for Restaurants?
As a business operator, you should combine the single branded app and the aggregator strategy to achieve maximum results. Over time, you will learn to evaluate what’s best for the unique needs of your restaurant.
Essentially, it is never one platform or the other.
35 Best Online Ordering Systems for Restaurants
As a food business operator, these digital food delivery platforms are the best to get started with.
1. Blink: Online Ordering System for Restaurants for 2023
As mentioned earlier, Blink is a business partner that equips your restaurant with a white-labelled system. The “system” helps to service your online food order customers like any other popular food ordering app.
With Blink, you get a cloud-based online restaurant ordering system with a mobile restaurant ordering system, a website, and built-in fleet management technology. Along with end-to-end CRM and business intelligence tools to help you manage orders, menus, items, payments, promotions, and more in one place – allowing you to see all of your numbers at the same time so that it’s easier for you to grow your success in the long run.
Blink offers powerful tools to scale your business. Get real-time insight into all aspects of your operations with our analytics engine and simplify every step of your supply chain process – from restaurant order fulfilment to fleet management – within one user interface.
Some of the key highlights of Blink Co. are:
- A white-labelled back and front end with tools specific to your restaurant’s operational agenda.
- Customized menu system to help create multiple menus within 5 – 10 minutes.
- Flexible payment options for your online restaurant customers.
- Marketing campaigns, discount deals, and other perks to kick your name-brand presence in no time.
- Customizable menu items.
- The dedicated mobile experience for your restaurant customers and food delivery agents.
- Exclusive insight on powerful marketing data, customer analytics, buying trends, and user reports for laser-sharp target-oriented results.
… and about a bazillion more perks that food businesses are known for reportedly enjoying with Blink Co. More details are available on the ‘Blink for Restaurants’ webpage.
In short, it’s an ideal solution for food businesses that are looking for tech-driven online ordering systems for restaurants sans the high-ticket price.
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2. Talabat:
Right off the bat, Talabat is one of the best online ordering systems for restaurants. It is also one of the largest operators in the Middle East, which is all the more reason for many restaurants to sign up with Talabat for accounts.
The company handles all food delivery, order fulfilment, and other processes through Android and iOS devices.
Talabat’s Android app has more than 10 million active users and a star rating of 4 out of 5. Over at the iOS AppStore, the food conglomerate maintains more than 60K reviews and up to 7 million downloads. Overall, it is one of the decent online ordering systems for restaurants looking to operate at medium to large scale.
Restaurant owners get the following perks, among other things, after signing up for an account with Talabat:
- Dedicated Restaurant Management Panel
- User Panel
- Delivery Agent Panel for Fleet Control and Tracking
3. Deliveroo:
Up next on our ordering systems for restaurants list, we’ve got Deliveroo. It is a popular company, so much so that Amazon recently made a sizeable investment in it. Over at the UAE side, Deliveroo is operating at a large scale. The company caters to millions of online food orders coming in from the Deliveroo mobile restaurant ordering system.
Speaking of app users, Deliveroo has a staggering user base of 10 million people in the Android App Store. Meanwhile, in Apple Store, the company has 5 million active users. Due to the recent COVID-19 pandemic situation, the company is offering contactless delivery options to online customers.
As a restaurant ordering app, you can sign up for a Deliveroo vendor account for the following perks:
- Super Admin, and Role-Based Account Access.
- Dedicated User App
- Restaurant Service Provider App
- Delivery Orders Management App for Rider Tracking etc.
4. Zomato:
Zomato has a strong foothold in India but also offers delivery services to people from Dubai, Abu Dhabi, and Qatar. Soon enough, Zomato will be available to online food order customers all across the UAE.
The company was founded back in 2008 by Deepinder Goyal. Since then, they have amassed tons of positive reviews from customers coming in from Zomato apps. At the moment, the brand serves up to 100 million users on Android Playstore and approx. 70 million+ users on iOS App Store.
Zomato is one of the leading online food ordering platforms, and it’s available in over 20 countries. With Zomato, you can list your restaurant on their app and website, and customers can order directly from you.
Since it’s a recommended online ordering system for restaurants, you can sign up for the Zomato partner account for some of the best features.
- Delivery Partner App
- Restaurant Owner App for Managing Restaurant Operations, Orders Etc.
- Customer App for Front-End Customers
Just like Deliveroo, Zomato also introduced the contactless delivery option during the Covid-19 pandemic situation. Customers can pay online and share instructions for order drop-off without having to interact with Zomato delivery agents.
5. Swiggy:
Last, but not least, we’ve got Swiggy on our online ordering systems for restaurants. It’s one of the top-rated online food ordering applications in Asia. The platform maintains a stellar rating, alongside 1.5 million active users.
Swiggy also came up with the idea of delivering food to online customers through the Swiggy Wallet function. People can top up their virtual wallets after adding funds to them. At the time of ordering, the funds are directly deducted from the Swiggy Wallet account, instead of charging the person’s card on file.
As a restaurant owner, you can sign up for a Swiggy account to get by with a couple of perks at competitive rates.
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Toast
Features: Toast offers a comprehensive online ordering system that seamlessly integrates with its POS system. It provides a user-friendly interface for customers to browse menus, customize items, and select pickup or delivery options. The system tracks inventory in real time and offers features such as loyalty programs, gift card management, and detailed analytics.
Benefits: Toast’s online ordering system streamlines operations, improves order accuracy, and enhances the overall customer experience. The integration with the POS system ensures seamless order processing and inventory management. Restaurants can leverage data insights to make informed decisions and implement targeted marketing campaigns.
Unique Feature: Toast’s detailed analytics and reporting capabilities provide valuable insights into customer behaviour, order trends, and sales performance, enabling restaurants to make data-driven decisions.
Payment Gateway: Toast supports multiple payment gateways, including integrated options like Toast Payments, as well as third-party payment processors.
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ChowNow
Features: ChowNow specializes in creating branded mobile restaurant ordering systems and websites for restaurants. Their online ordering system allows customers to easily browse menus, customize items, and select pickup or delivery preferences. Restaurants have control over their branding and can manage orders through an intuitive dashboard. ChowNow also provides marketing tools to increase online visibility.
Benefits: ChowNow empowers restaurants with their own branded online ordering platform, strengthening brand identity and customer loyalty. The system’s user-friendly interface enhances the ordering experience, while the marketing tools help attract and engage customers, driving business growth.
Unique Feature: ChowNow’s marketing tools enable restaurants to create targeted promotions, push notifications, and email campaigns to engage customers and drive sales.
Payment Gateway: ChowNow integrates with various payment gateways, including Stripe and Square, allowing restaurants to accept credit card payments securely.
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Square
Features: Square offers an all-in-one platform that includes online ordering capabilities, streamlining operations and reducing the need for multiple systems. Their system integrates with their POS system for seamless order management and inventory tracking. Square also provides features like menu management, customer feedback, and order history.
Benefits: Square’s online ordering system simplifies the order process, increases efficiency, and improves customer satisfaction. Restaurants can manage online orders alongside in-person transactions within a unified system.
Unique Feature: Square provides a unified platform for online and offline transactions, enabling restaurants to manage all payment types, including credit cards, mobile payments, and gift cards, all in one place.
Payment Gateway: Square has its own payment gateway, Square Payments, which offers secure and efficient payment processing.
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Upserve
Features: Upserve’s online ordering solution seamlessly integrates with their POS system, providing real-time order management, inventory tracking, and customer data analysis. The system also offers marketing tools to drive customer engagement and loyalty. Upserve’s platform includes features such as menu management, order modifiers, and delivery tracking.
Benefits: Upserve’s online ordering system streamlines operations, reduces errors, and improves order accuracy. It allows for efficient order management, inventory tracking, and analysis of customer behaviour.
Unique Feature: Upserve’s advanced analytics provide detailed insights into sales trends, menu performance, and customer behaviour, enabling restaurants to make data-driven decisions.
Payment Gateway: Upserve integrates with multiple payment gateways, including Chase Paymentech, First Data, and Worldpay, ensuring secure payment processing.
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GrubHub
Features: GrubHub is a popular third-party delivery platform that allows restaurants to receive online orders and manage deliveries. Restaurants can create customized menus, set availability hours, and manage order fulfilment through the GrubHub partner dashboard. The platform also provides features such as order tracking, customer reviews, and analytics.
Benefits: GrubHub’s large customer base and widespread market presence offer restaurants increased visibility and access to a broader audience. Restaurants can expand their reach and receive orders without having to invest heavily in their own delivery infrastructure.
Unique Feature: GrubHub’s order tracking feature enables customers to track their orders in real-time, providing transparency and enhancing the overall delivery experience.
Payment Gateway: GrubHub handles the payment processing for orders placed through their platform. Restaurants receive payment directly from GrubHub for the orders they fulfil.
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Uber Eats
Features: Uber Eats is a popular food delivery platform that connects restaurants with a large customer base. Restaurants can create customized menus, set delivery zones, and manage orders through the Uber Eats restaurant dashboard. The platform also offers features like order tracking, customer reviews, and promotional tools.
Benefits: Uber Eats provides restaurants with access to a vast network of customers, increasing their visibility and order volume. Restaurants can leverage Uber’s reliable delivery infrastructure to reach new customers and expand their business.
Unique Feature: Uber Eats’ extensive coverage and integration with the Uber app make it a convenient choice for customers already using the Uber platform for transportation services.
Payment Gateway: Uber Eats handles the payment processing for orders placed through their platform. Restaurants receive payment directly from Uber Eats for the orders they fulfil.
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DoorDash
Features: DoorDash is another popular food delivery platform that allows restaurants to receive online orders and manage deliveries. Restaurants can create menus, set delivery preferences, and track orders through the DoorDash merchant portal. The platform provides features like order customization, real-time order tracking, and analytics.
Benefits: DoorDash’s wide customer base and robust delivery infrastructure provide restaurants with increased visibility and access to potential customers. Restaurants can focus on preparing quality food while DoorDash takes care of the delivery logistics.
Unique Feature: DoorDash’s “DoorDash Drive” feature enables restaurants to offer their own delivery service using DoorDash’s delivery drivers, expanding their delivery capabilities without hiring additional staff.
Payment Gateway: DoorDash handles the payment processing for orders placed through their platform. Restaurants receive payment directly from DoorDash for the orders they fulfil.
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Slice
Features: Slice specializes in providing online ordering systems specifically tailored for pizzerias. Their platform allows restaurants to create customized online menus, accept online orders, and manage delivery or pickup options. Slice also offers marketing tools specifically designed for pizza businesses, helping them attract and retain customers.
Benefits: Slice’s online ordering system streamlines the pizza ordering process, enhances customer experience, and increases operational efficiency for pizzerias. The platform’s focus on the pizza industry ensures that it caters to the specific needs of pizza businesses.
Unique Feature: Slice’s unique feature is its focus on the pizza industry, providing specialized features such as pizza customization, topping options, and seamless integration with POS systems commonly used in pizzerias.
Payment Gateway: Slice supports various payment gateways, including Stripe and Square, allowing restaurants to accept online payments securely.
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Clover
Features: Clover offers an all-in-one point-of-sale (POS) system that includes online ordering capabilities. Restaurants can set up customized online menus, accept online orders, and manage order fulfilment through the Clover dashboard. The platform also offers features like inventory management, customer loyalty programs, and detailed sales reporting.
Benefits: Clover’s online ordering system simplifies the ordering process, improves order accuracy, and streamlines operations for restaurants. The integration with the Clover POS system ensures seamless order management and inventory tracking.
Unique Feature: Clover provides a comprehensive POS solution that combines online ordering with in-person transactions, allowing restaurants to manage all aspects of their business in one platform.
Payment Gateway: Clover offers its own integrated payment processing system, Clover Payments, which provides secure and efficient payment processing for online orders.
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OpenTable
Features: OpenTable is a widely used reservation and online ordering platform for restaurants. In addition to managing reservations, OpenTable offers an online ordering system that allows restaurants to accept takeout and delivery orders. Restaurants can customize their menus, set availability, and manage orders through the OpenTable restaurant portal.
Benefits: OpenTable’s online ordering system expands restaurants’ reach by allowing them to receive online orders from new and existing customers. It provides a seamless experience for customers who are already using OpenTable for reservations.
Unique Feature: OpenTable’s integration with its reservation system allows restaurants to manage both reservations and online orders in one centralized platform.
Payment Gateway: OpenTable handles the payment processing for orders placed through their platform. Restaurants receive payment directly from OpenTable for the orders they fulfil.
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GloriaFood
Features: GloriaFood offers a free online ordering system for restaurants, allowing them to create customized menus, accept online orders, and manage delivery or pickup options. The platform provides features like order management, customer notifications, and integration with POS systems.
Benefits: GloriaFood’s free online ordering system provides an affordable solution for restaurants looking to establish an online presence. It enables restaurants to receive online orders and streamline order management processes.
Unique Feature: GloriaFood’s free offering sets it apart from many other online ordering systems in the market, making it an attractive option for small and budget-conscious restaurants.
Payment Gateway: GloriaFood integrates with various payment gateways, including popular options like PayPal and Stripe, allowing restaurants to securely accept online payments.
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Ordermark
Features: Ordermark is an online ordering management system that integrates multiple online ordering platforms, aggregating orders from various sources into one centralized system. It simplifies order management, streamlines operations, and reduces the complexity of managing multiple online ordering platforms.
Benefits: Ordermark’s system helps restaurants efficiently manage online orders from different platforms, reducing the chances of missed or delayed orders. It centralizes order processing, making it easier for restaurants to track, manage, and fulfil orders from multiple sources.
Unique Feature: Ordermark’s unique feature is its ability to integrate with multiple online ordering platforms, allowing restaurants to streamline their order management processes and avoid the need for separate logins and systems for each platform.
Payment Gateway: Ordermark does not handle payment processing directly. It integrates with various online ordering platforms, each of which may have its own payment gateway options.
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Eat24
Features: Eat24 is an online food ordering platform that connects restaurants with customers for delivery and pickup orders. Restaurants can create customized menus, manage orders, and track delivery through the Eat24 restaurant dashboard. The platform also offers features like customer reviews and order analytics.
Benefits: Eat24 provides restaurants with an additional avenue to receive online orders and reach a broader customer base. The platform’s user-friendly interface and extensive customer reach contribute to increased order volume and business growth.
Unique Feature: Eat24’s partnership with Yelp allows restaurants to leverage Yelp’s large user base to attract new customers and increase online visibility.
Payment Gateway: Eat24 handles the payment processing for orders placed through their platform. Restaurants receive payment directly from Eat24 for the orders they fulfil.
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Menufy
Features: Menufy is an online ordering platform that enables restaurants to create customized menus, accept online orders, and manage order fulfilment. Restaurants can integrate the Menufy online ordering widget into their website or use Menufy’s branded web and mobile apps. The platform offers features like order management, customer notifications, and loyalty programs.
Benefits: Menufy’s online ordering system provides restaurants with an additional sales channel, allowing them to reach more customers and increase revenue. The platform’s customizable options and integration capabilities make it a flexible solution for restaurants of various sizes.
Unique Feature: Menufy’s white-label option allows restaurants to have their own branded web and mobile apps, reinforcing their brand identity and providing a seamless user experience.
Payment Gateway: Menufy integrates with multiple payment gateways, including popular options like Stripe and PayPal, allowing restaurants to securely accept online payments.
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Restolabs
Features: Restolabs offers an online ordering system for restaurants that allows them to create customized menus, accept online orders, and manage delivery or pickup preferences. The platform provides features like order management, real-time order tracking, and integration with POS systems.
Benefits: Restolabs’ online ordering system enhances the customer ordering experience and helps restaurants streamline their operations. The platform’s integration capabilities and user-friendly interface contribute to increased efficiency and customer satisfaction.
Unique Feature: Restolabs offers an AI-powered chatbot feature that can assist customers with placing orders, answering inquiries, and providing personalized recommendations.
Payment Gateway: Restolabs supports various payment gateways, including options like Stripe, PayPal, and Square, allowing restaurants to securely process online payments.
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Tock
Features: Tock is an online reservation and ordering platform that enables restaurants to offer pre-paid reservations and takeout orders. Restaurants can create customized menus, set availability, and manage orders through the Tock dashboard. The platform also offers features like table management, guest messaging, and analytics.
Benefits: Tock’s platform allows restaurants to offer unique dining experiences with pre-paid reservations and provides a streamlined process for takeout orders. The platform’s focus on high-end dining establishments appeals to customers seeking premium dining options.
Unique Feature: Tock’s pre-paid reservation feature allows restaurants to secure revenue in advance and minimize no-shows, ensuring a more efficient and profitable operation.
Payment Gateway: Tock handles the payment processing for reservations and takeout orders placed through their platform. Restaurants receive payment directly from Tock for the orders they fulfil.
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Chowly
Features: Chowly is an integration platform that connects online ordering platforms, such as Uber Eats and DoorDash, with restaurant POS systems. It automatically transfers online orders to the restaurant’s POS system, streamlining order management and reducing errors. The platform also offers features like order aggregation, menu synchronization, and reporting.
Benefits: Chowly simplifies the process of managing online orders from multiple platforms, reducing the need for manual entry and improving order accuracy. The platform helps restaurants save time, increase efficiency, and provide a seamless ordering experience for customers.
Unique Feature: Chowly’s order aggregation feature combines orders from multiple online platforms into one unified view, making it easier for restaurants to manage and fulfil orders from different sources.
Payment Gateway: Chowly does not handle payment processing directly. It integrates with various online ordering platforms, each of which may have its own payment gateway options.
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Olo
Features: Olo is an online ordering platform that enables restaurants to offer branded online and mobile ordering experiences. Restaurants can create customized menus, accept online orders, and manage order fulfilment through the Olo dashboard. The platform provides features like order management, loyalty programs, and integration with POS systems.
Benefits: Olo’s platform helps restaurants increase revenue by offering a convenient and user-friendly online ordering experience. The platform’s focus on branded experiences allows restaurants to maintain their unique identity throughout the ordering process.
Unique Feature: Olo’s integration capabilities enable seamless integration with POS systems, allowing for efficient order management and synchronization of menu items and pricing.
Payment Gateway: Olo integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred payment processor.
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OnlineOrdersNow
Features: OnlineOrdersNow is an online ordering system that allows restaurants to accept online orders through their website and mobile app. Restaurants can create customized menus, manage orders, and track delivery through the OnlineOrdersNow dashboard. The platform offers features like customer reviews, order analytics, and marketing tools.
Benefits: OnlineOrdersNow provides restaurants with an easy-to-use and customizable online ordering solution that can be seamlessly integrated into their existing website and branding. The platform helps restaurants increase their online visibility and streamline order management.
Unique Feature: OnlineOrdersNow’s “Order Ahead” feature allows customers to place orders in advance, ensuring their food is ready for pickup or delivery at their preferred time.
Payment Gateway: OnlineOrdersNow integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred provider.
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FreshBytes
Features: FreshBytes is an online ordering and delivery management platform designed for restaurants. It offers features like customizable menus, order tracking, and real-time analytics. The platform also provides integration with POS systems and third-party delivery services.
Benefits: FreshBytes helps restaurants streamline their online ordering process, increase efficiency, and provide a convenient experience for customers. The platform’s robust analytics enable data-driven decision-making and business growth.
Unique Feature: FreshBytes’ “Driver Dispatch” feature optimizes the delivery process by assigning orders to the most suitable drivers based on location and availability.
Payment Gateway: FreshBytes integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred provider.
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Square for Restaurants
Features: Square for Restaurants is a comprehensive POS system with integrated online ordering capabilities. Restaurants can manage orders, track inventory, and process payments through the Square platform. It offers features like menu customization, customer management, and reporting.
Benefits: Square for Restaurants provides restaurants with seamless integration between their online and offline operations. The platform’s intuitive interface and centralized management make it easy for restaurants to streamline their operations and enhance customer experiences.
Unique Feature: Square for Restaurants’ “Team Management” feature allows restaurants to efficiently schedule and manage staff shifts, ensuring smooth operations.
Payment Gateway: Square offers its own payment processing system, allowing restaurants to accept online payments securely and conveniently.
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The Ordering.App: Top Mobile Restaurant Ordering System
Features: The Ordering.App is an online ordering system that enables restaurants to accept online orders through their website and mobile restaurant ordering system. The platform offers features like menu customization, order management, and loyalty programs. It also provides integrations with POS systems and third-party delivery services.
Benefits: The Ordering.App helps restaurants expand their online presence, increase revenue, and build customer loyalty. The platform’s user-friendly interface and customizable options make it suitable for restaurants of all sizes.
Unique Feature: The Ordering.App’s “Table Reservations” feature allows customers to book tables in advance, providing convenience for both dine-in and online ordering customers.
Payment Gateway: The Ordering.App integrates with various payment gateways, allowing restaurants to accept online payments through their preferred provider securely.
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iMenu360
Features: iMenu360 is an online ordering platform designed specifically for restaurants. It offers features like menu customization, order management, and customer analytics. The platform provides integrations with POS systems, loyalty programs, and delivery services.
Benefits: iMenu360 helps restaurants streamline their online ordering process, improve customer experiences, and increase revenue. The platform’s comprehensive features and easy setup make it suitable for restaurants of all types and sizes.
Unique Feature: iMenu360’s “Smart Upsell” feature suggests additional items or upgrades to customers during the ordering process, maximizing sales opportunities.
Payment Gateway: iMenu360 integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred provider.
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Jotform Store Builder
Features: Jotform Store Builder is an online ordering platform that enables restaurants to create their own customized online store. It offers features like menu customization, order management, and payment processing. The platform provides integrations with POS systems, CRM tools, and marketing platforms.
Benefits: Jotform Store Builder empowers restaurants to have full control over their online ordering system and brand experience. The platform’s drag-and-drop interface and flexibility make it easy for restaurants to create an engaging online store.
Unique Feature: Jotform Store Builder’s “Conditional Logic” feature allows restaurants to create dynamic order forms with options that appear or hide based on customer selections.
Payment Gateway: Jotform Store Builder integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred provider.
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CAKE
Features: CAKE is a restaurant management platform that includes online ordering capabilities. Restaurants can create customized menus, manage orders, and track delivery through the CAKE dashboard. The platform offers features like tableside ordering, CRM tools, and reporting.
Benefits: CAKE’s online ordering system helps restaurants streamline their operations, increase order accuracy, and provide a seamless ordering experience for customers. The platform’s integration with other CAKE features facilitates centralized management and data-driven decision-making.
Unique Feature: CAKE’s “Guest Manager” feature allows restaurants to efficiently manage reservations, waitlists, and table assignments, optimizing the dining experience.
Payment Gateway: CAKE integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred provider.
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Ordering.co.
Features: Ordering.co. is an all-in-one online ordering platform for restaurants. It offers features such as menu customization, order management, loyalty programs, and delivery tracking. The platform also provides integrations with POS systems, third-party delivery services, and marketing tools.
Benefits: Ordering.co. helps restaurants expand their online presence, increase revenue, and improve customer satisfaction. The platform’s user-friendly interface and extensive features make it suitable for restaurants of all sizes and types.
Unique Feature: Ordering.co.’s “Smart Targeting” feature enables personalized marketing campaigns by analyzing customer data and preferences.
Payment Gateway: Ordering.co. integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred provider.
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Lunchbox
Features: Lunchbox is an online ordering platform that provides restaurants with customizable ordering websites and mobile apps. It offers features like menu customization, order management, loyalty programs, and customer engagement tools. The platform also supports integrations with POS systems and third-party delivery services.
Benefits: Lunchbox empowers restaurants to create their own branded online ordering experiences, enhancing customer loyalty and increasing revenue. The platform’s advanced marketing features and analytics enable data-driven decision-making.
Unique Feature: Lunchbox’s “Direct Ordering” feature allows restaurants to bypass third-party aggregators, reducing commission fees and maintaining control over the customer experience.
Payment Gateway: Lunchbox integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred provider.
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CloudWaitress
Features: CloudWaitress is an online ordering system that enables restaurants to accept online orders through their website and mobile app. It offers features like menu customization, order management, and delivery tracking. The platform also provides integrations with POS systems and payment gateways.
Benefits: CloudWaitress helps restaurants streamline their online ordering process, increase efficiency, and improve customer satisfaction. The platform’s user-friendly interface and comprehensive features make it suitable for both single-location and multi-location restaurants.
Unique Feature: CloudWaitress’ “Smart Upselling” feature suggests complementary items or add-ons to customers during the ordering process, increasing average order value.
Payment Gateway: CloudWaitress integrates with various payment gateways, allowing restaurants to securely accept online payments through their preferred provider.
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Revel Systems POS
Features: Revel Systems POS is a comprehensive POS system that includes online ordering capabilities. Restaurants can manage orders, track inventory, and process payments through the Revel platform. It offers features like menu customization, loyalty programs, and real-time reporting.
Benefits: Revel Systems POS provides restaurants with an integrated solution for both in-store and online ordering operations. The platform’s robust features, scalability, and centralized management make it suitable for restaurants of all sizes.
Unique Feature: Revel Systems POS’ “Customer Relationship Management” feature enables restaurants to collect and analyze customer data, helping them personalize marketing campaigns and enhance customer experiences.
Payment Gateway: Revel Systems POS offers its own payment processing system, allowing restaurants to securely accept online payments through the platform.
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Zuppler
Features: Zuppler is an online ordering platform that enables restaurants to accept online orders through their website and mobile app. It offers features like menu customization, order management, and real-time analytics. The platform also provides integrations with POS systems, loyalty programs, and delivery services.
Benefits: Zuppler helps restaurants increase revenue, streamline operations, and provide a seamless online ordering experience for customers. The platform’s customizable options and advanced features make it suitable for various restaurant types.
Unique Feature: Zuppler’s “Virtual Food Court” feature allows restaurants to showcase multiple brands or concepts under a single online ordering platform, catering to different customer preferences.
Payment Gateway: Zuppler integrates with various
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FAQs – Best Online Ordering Systems for Restaurants in 2023
1. What’s a food ordering app for restaurants?
A food ordering app for restaurants is meant to facilitate food businesses to gain a footprint in online channels and sales. The best food ordering apps for restaurants provide branded websites and app solutions. Blink is a quick commerce enablement platform and food ordering app for restaurants that provide exactly that and so much more, including convenient customer data, data exports for retargeting on Facebook campaigns and advanced analytics.
2. What makes a good ordering system for restaurants?
A good ordering system for restaurants needs to enable quick commerce by providing branded mobile apps, a website and built-in fleet management technology, complemented by end-to-end Customer Relationship Management and Business Intelligence Tools that facilitate managing orders, menus, items, promotions, payments and so much more.
3. Which are the 5 best online food ordering websites in Pakistan?
It really depends on which food item you’re interested in ordering. In our view, the best online food ordering websites in Pakistan are Burger King, Burger Lab, Cheezious, Pizza Max and Hot n Spicy.
4. Are Food Ordering Systems easy to use?
Blink is a quick commerce enablement platform that is the easiest-to-use food ordering system available in Pakistan. The GM for Burger Lab in Pakistan in one of our recent interviews had to say the following “Marketing became easier since Blink incorporates Microsoft Power BI, a business intelligence tool, alongside a dynamic dashboard”. Read the full customer spotlight study here.
5. Which are the 5 Best Restaurant Management Software in 2023?
There are over 476 restaurant management software solutions listed on Capterra alone as of 2023. We’ve shortlisted the 5 best restaurant management software solutions to quickly scale your business online:
- Blink
- Posist
- GloriaFood
- ChowNow
- ChatFood
6. Which is the best Restaurant online food ordering app?
A: There is no one-size-fits-all answer to this question, as the best online food ordering app will depend on your specific needs and preferences. However, we recommend BlinkOrder, Talabat, Deliveroo, Zomato, or Swiggy as some of the best options.
7. How much does an online ordering platform cost?
A: The cost of an online ordering platform will vary depending on the features and functionality you need. However, many platforms offer affordable monthly plans that start at just a few dollars per month.
8. Do I need an online ordering system for my restaurant?
A: While an online ordering system is not required, it can be a valuable tool to help you increase sales and reach new customers. If you’re considering adding an online ordering system to your restaurant, we recommend BlinkOrder, Talabat, Deliveroo, Zomato, or Swiggy.
9. How do I set up an online ordering system for my restaurant?
A: The process of setting up an online ordering system will vary depending on the platform you choose. However, most platforms offer easy-to-use tools that make it simple to create your menu and start taking orders from customers.
10.What are the benefits of an online ordering system?
A: Online ordering systems offer a number of benefits, including increased sales, reach new customers, and simplifying the order process for both you and your customers.
11. Are there any downsides to using an online ordering system?
A: While online ordering systems offer many benefits, there are a few potential downsides to consider as well. For example, you may need to pay a monthly fee for the use of an online ordering platform, and you’ll also need to ensure that your restaurant has a good internet connection. Additionally, online ordering systems can sometimes be unreliable, so it’s important to have a backup plan in place in case of technical difficulties.
