The 7 Best Online Food Ordering Systems In 2023

Online ordering systems allows customers to place an order through websites or app. The cloud-based software allows customers to choose the option of delivery or pick-up. Besides old ways of ordering food, online food ordering systems are a big business driver for the restaurant industry globally. 

The convenience and ease let customers make informed decisions and order their favorite food with just one click. 

7 Best Online Food Ordering Systems

 

The best online food ordering systems and small businesses allows flexibility, lets customers place orders easily, supports restaurants with customer data, and gives insights about a business that drives sales and loyalty from customers.

It’s time to say goodbye to longer deliveries and wait on call to get your order through. With online food ordering systems, the waiting time has reduced, efficiency or restaurants has increased, and customer loyalty has grown over the last few years.

There are many options that restaurants and customers consider with online food ordering systems, and a few online ordering systems cater to the needs of customers and the requirements of restaurant owners.

These are the five 7 best online food ordering software in 2023.

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Blink: The Best Online Food Ordering Software in 2023

Online Food Ordering Software have their own cost. Some SAAS service providers charge an upfront fee or a flat monthly fee, while some charge on each transaction. Blink is a cloud-based online food ordering software for takeaway businesses, small-scale restaurants and international food chains.

Known for its low charges and convenience, they offer branded websites to restaurants, a detail-oriented merchant portal, a customized mobile app and a fleet management system. 

Technology has played an important role in how businesses transformed during Covid-19. With restrictions on the dine-in facilities, lockdowns and health concerns, Blink emerged as a leading SAAS platform that helped restaurant owners with ordering systems and fleet management facilities.

Blink offers quick access to restaurants with order type, quantity delivery location and they can delegate tasks to their teams which leads to improved performance and reduced delivery time on all online orders.

Blink Key Features

Increased Restaurant Reach and Brand Awareness

Blink offers increased reach for restaurants and creates brand awareness. They help restaurants with marketing support and increase web traffic leading to more orders.

Increase Revenue with Promotions, Discounts, and Loyalty Rewards

Blink’s online food ordering system for restaurants support with increased revenue. Using their platform, restaurant owners can share promotions, discounts and loyalty rewards with their customers.

Access to Customer Data

Blink gives restaurant owners access to their customer data. They provide customers with relevant data crucial in order to process and manage loyalty rewards and programs for loyal customers.

Well-Designed Restaurant Online Ordering System

Blink gives food startups and restaurant owners a solution for an ordering system where they can interact and engage with their customers.

Improved Order Efficiency

Blink has helped restaurants with order efficiency and enabled them to attract more customers through timely delivery, reduced delivery time which has led to greater sales growth.

Efficient Fleet Management

Blink offers an efficient fleet management portal for delivery agents and riders with a GPS tracking module. This leads to reduced costs, improved customer service and improved productivity by saving time. They also support advanced route information and traffic alerts for riders to deliver food timely.

“Blink isn’t a go-to tech stack for restaurants. Instead. it is built for food business brands to increase their ROI & profit.” – CEO, Blink Co.

Want to know why Blink offers the best restaurant online ordering system for your restaurant.  Click here

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Menufy: A Top Food Ordering Software Alternative

This e-commerce software provider offers online ordering services and custom websites for restaurants that enable customers to order food digitally. They partner with restaurants in the USA to provide delivery capability and fulfill ordering needs.

Their interactive experience enables customers to place online orders, browse through food menus, and make online payments. The advanced technology allows them to customize the website layout for each restaurant according to their requirements and complexities. They are known to have increasingly web-savvy customers.

The food ordering software is affordable, offers a low processing rate, has significant ease of use and custom web URL. They offer restaurant marketing support which includes tools and software required for digital and print. The users pay credit card processing fees like other online ordering software.

This food ordering software focuses more on functionality and less on designs. Menufy charges a 12% commission fee on delivery orders and an additional $99/month for email marketing services.

Menufy Key Features

Lower Processing Rate: 

Menufy has a processing rate of 2.5% ( plus 30 cents). It makes their processing rate the lowest among their competitors and is suitable for businesses operating at a small scale.

Marketing Support:

Their services also include marketing support for businesses. It allows restaurants to design marketing collaterals and send out up to 2 emails every month paying additional charges. Menufy also offers social media marketing, email marketing, social media designs, print copy and designs for a price range starting at $99 a month.

Multilingual Chat Support:

Are you a restaurant owner with a Spanish customer base? Don’t worry, Menufy has it sorted for you. With their multilingual chat support in Spanish, English, Mandarin. They offer great support to restaurant owners and their employees. 

Platform App:

Menufy offers an affiliative app so customers can order through an app, and introduces your restaurants to all new users.

Get Orders Without Stable Internet Connection: 

Menufy feature now provides services to restaurant owners where they can get orders without the internet. With SMS alerts, text messages, emails you can get orders from your customer without having to worry about a strong internet connection.

DoorDash Storefront: : Highly Rated Food Ordering Software for Restaurants

Doordash Storefront is a food ordering software for restaurants’ built by Doordash. It allows restaurant owners to incorporate online ordering, delivery and pickup through websites. The software is free to use, charges zero commissions. They are known to enable restaurant businesses and owners digitally, and also shares insights on customer and order data.

The global health crisis due to Covid-19 has benefited online ordering systems and companies like DoorDash Storefront have seen a significant revenue gain. According to The Generalist, DoorDash revenue has increased 226% with $970 million in the fourth quarter of 2020.

No matter how active your digital channels are, food ordering software for restaurants like DoorDash makes online menu management convenient and easy. 

DoorDash Storefront Key Features

Custom Branding

Unlike other online ordering software, DoorDash Storefront lets you brand your website, logo, branding and ensures ease in online orders.

Delivery Driver

In-house drivers cannot text customers like DoorDash drivers known as Dashers. With Doordash Storefront you choose delivery orders either to an in-house driver or DoorDash driver. It allows restaurants to set their delivery hours and routes that fall to Dashers’ route. 

Website Integration

DoorDash Storefront allows plugins to your existing restaurant website. Their integration is with GoDaddy, Shopify, Wix and WordPress.

Data Retention

DoorDash retains all information of customers and allows their restaurant partners to drive repetitive orders using that data.

Gloria Food: : Online Food Ordering Platform

Gloria food is the first online food ordering platform for restaurants to transform their website into a revenue stream. With Gloria Food, restaurant owners can take free unlimited orders at zero cost.

This Oracle acquired company, Gloria Food enables restaurants to take online orders in just a few clicks. It is the first free  online food ordering platform that is designed to fulfill the needs of small and medium-sized restaurants.

Gloria Food Key Features 

Increased Customer Retention Through See & Order

Increase your customer retention rate through our see and order feature on the website and app. Make reservations before your visit and optimize sales hassle-free.

Free Online Food Ordering Platform

Gloria Food’s key feature includes a free restaurant order-taking app that enables restaurant owners and employees to receive and confirm all online orders and confirm reservations using smartphones and tablets. The GloriaFood app creates ease for restaurants to accept food orders with just one tap.

Visible Menu Promotions

Check out visible menu promotions on the website that allows your restaurants to take multiple orders from customers. Their feature also offers a responsive website and Facebook page as Point of Sale P-O-S. 

Zero Commissions

No matter how much your business revenue grows, Gloria Food allows unlimited free orders at zero commissions and cost. This is suitable for small and medium-sized restaurants.

Unlimited Access to Customer Data

Data is the primary driver for any business to scale up. Gloria Foods key feature gives unlimited access to business and restaurant owners. They can track the data history of their customers where they can offer loyalty discounts and vouchers. 

If your restaurant aims for simplicity, feasibility and speed, then Oracle GloriaFood is your partner.

Upserve: Growing Online Food Ordering System for Restaurants

Upserve is a cloud-based online food ordering system for restaurants’ that integrates an online ordering system with its POS, payments, website and mobile app. Known as user-friendly and convenient to use it allows restaurants that include, fine dining, bars, cafes and coffee shop that benefits customers to place an order easily.

They focus on customer engagement, features like rewards, and is ideal for restaurants with a limited budget.

Upserve Key Features

Unique Reporting Capabilities

Most POS systems provide extensive data on sales, customer insights, emails and online reviews of customers. Upserve offers email and reputation management for restaurant owners.

They also restaurant owners to get insights and take immediate action.

Employee Training

Upserve offers employee training features giving new workers and employees to understand workflow and processes and keep up with the pace without any disruption in business operations. This leads to a speed-up process for restaurants and improves employee performance.

Affordable Price

Upserve offers their basic plan for $59 a month and charges additional for additional features. Their paid features also include inventory management, online ordering, customer insights and data.

Prompt Customer Support

Upserve is known for its prompt customer support. They provide 365 days of customer support to their USA based customers. From their service during breakfast or dinners, they provide round the clock support to customers and restaurant owners. This leads restaurants with increased customer retention rates, more loyal customers and improves the brand image of restaurants among the community.

6. UpMenu

 

Up next on our online food delivery management system recommendations, we’ve got UpMenu.

It is an online ordering platform for restaurants to help them maximize their restaurant’s potential by making the process of taking orders and managing them on the web more efficient. 

This online food delivery management system provides a secure, easy-to-use, and cost-effective platform that integrates with existing systems such as point of sale (POS), payment gateways, and wireless printers. 

With its fully customizable solutions, this free food online food ordering system can help restaurants increase sales while cutting operational costs. 

Key Features:

• Online Ordering

Customers can order food directly from the restaurant’s website or mobile app without needing to physically enter the restaurant. 

• Secure Payments

All payments are securely processed via this free online ordering system using industry-leading payment providers such as Visa, MasterCard, American Express, PayPal, Apple Pay, and others.

• Automated Order Placement

Orders are automatically sent directly to the kitchen where they can be prepared quickly and efficiently. 

This eliminates errors caused by manual processing in traditional methods.  

• Table Management System

Seamless communication between staff members makes it easier for waiters to take orders accurately every time through this free online food ordering system. 

The free online ordering system also provides real-time updates so customers know when their food will arrive at their table with minimal waiting times.  

• Analytics & Reporting

Gain insights into customer behavior with comprehensive reports that show upsell opportunities or areas where promotions or discounts could be successful in luring new customers or increasing retention rates amongst current ones. 

• Integrated Services

Integration with third-party services such as loyalty programs and delivery companies helps promote businesses without requiring any additional effort. 

This level of convenience in this online food order system ranges from staff members which keeps overhead costs down while ensuring consistency across all channels used for marketing efforts.

7. BentoBox:

As any robust online food delivery management system goes, BentoBox comes off as a super-reliable free online ordering system.

This free online food order system is a cloud-based, all-in-one platform that makes it easy for restaurant owners to take control of their online presence. 

On that note, this online food order system provides tools to create a website and manage customer relationships, take orders online, and manage business operations. 

BentoBox also offers marketing automation and loyalty programs to help restaurants reach out to new customers and engage existing ones. 

Key Features: 

• Website Builder – Create beautiful websites tailored for restaurants with no coding knowledge required via this online food delivery management system
• Order Taking – Take online orders via desktop or mobile devices through this free online ordering system
• Online Booking & Reservations – Allow customers to easily reserve tables from your website 
• CRM Integration – Manage customer relationships across different channels in this free online food ordering system
• Marketing Automation & Loyalty Programs– Drive more sales by increasing engagement with customers through automated campaigns and loyalty incentives 
• Inventory Management– Keep track of inventory in real-time using reporting tools 
• Payment Processing– Easily accept payments from customers using secure payment methods in this free online food ordering system

Why Blink has the best Food Delivery Management System

Blink is a cloud-based food delivery management system providing services to restaurants in Pakistan, Dubai and Saudi Arabia. 

Are you a restaurant owner? Or do you run a food business and want to scale up your business. Blink is your answer to quick and convenient ordering systems. With our centralised order fulfilment and fleet management process, we let you take full control of your business? We know that nobody takes care of your business as you do. Find out how Blink can help you scale up your restaurant. Let us transform the way you interact with your customers. 

Our ordering systems can improve your customer experience, increase revenue for your business, provide analytics reports to understand the changing dynamics of your restaurant and customer needs. We are here to fulfil your restaurant requirements. 

Let us be your cloud-service partner and transform the way your restaurant works.

Frequently Asked Questions

What is an online food ordering system?

An online food ordering system is a web-based platform that enables customers to order food from participating restaurants. The system provides users with a convenient way to find and order food from their favorite restaurants, without having to leave the comfort of their homes or offices.

The benefits of using an online food ordering system include ease of use, convenience, and increased traffic for your restaurant. Plus, compared to traditional methods such as phone orders or in-person visits, online orders tend to be more accurate and timely.

There are several popular online food ordering systems available today. Some of the most well-known include Blink, Open Table, Urbanspoon, Zomato, Grubhub. Which one is right for you? It all depends on your restaurant’s needs and preferences!

Which model is best for Online Food Ordering System?

Integrated food delivery systems are the most preferable model for online food ordering. This is because they enable both the admin and restaurants to manage food delivery in a centralized manner. This allows for greater efficiency and regulation, as well as more flexibility for both businesses. In addition, administrating and managing a delivery fleet can be done in an integrated model, providing extra benefits to those businesses that choose this type of business model.

Why online ordering system for restaurant owners is important?

Online ordering is becoming more and more popular in restaurants. It allows restaurant owners to streamline their processes, reduce wait times, and save money on food expenses. In addition, online orders can be delivered directly to the customer’s home or office.

There are a number of benefits to online ordering for restaurateurs:

• Reduced wait times

When customers order through an online system, they don’t have to line up at the front desk or wait in a queue inside the restaurant. This reduces the time that diners spend waiting around, which ultimately results in increased profits for the business. 

• Easier menu navigation

Restaurant menus can now be organized into sections by category (for example, starters, mains courses), making it easier for customers to find what they’re looking for. Additionally, advanced search features allow them to quickly and easily filter results based on their preferences. 

• Increased efficiency

Online orders can be processed faster than traditional orders because there is no need for staff members to take notes or fill out forms manually – all details about each order are automatically entered into a database! This speeds up turnaround times considerably and saves valuable time that could be spent cooking meals instead. 

• Reduced costs

Associated with running a restaurant: With online ordering systems installed correctly within your establishment(s), you will likely experience reductions in general operating costs such as labor costs (employees who would otherwise handle incoming phone orders).