Release Notes

New Features

 

KIOSK Ordering Design

We are thrilled to introduce our new KIOSK Ordering Design, enhancing the self-service experience for customers. This design aims to streamline the ordering process, making it more intuitive, user-friendly, and efficient.

       

 

App & Web: 3rd Party Games Integration

This new feature in our app and web platforms integrates third-party games for enhanced user engagement. Now, customers can access game links after placing an order and enjoy them until their order is marked as delivered.

Seamless Integration: The games are easily accessible from the order confirmation page, providing a seamless and enjoyable user experience.

Customer Rewards:
Get a chance to win promo codes and wallet top-ups! These games have the capability to reward high-scoring customers with these exciting loyalty prizes.

Benefits: 

• Customer User Engagement
• Increased Satisfaction
• Brand Loyalty

 

 

Trending Search Items Widget in Merchant Console

This Trending Search Items widget provides valuable insights into what customers are looking for, helping merchants stay informed about current trends and customer preferences.

Valuable Insights: Merchants can use this information to identify popular items, tailor their inventory, and optimize their marketing strategies

Benefits:

• Enhanced Inventory Management
• Targeted Marketing
• Improved Customer Experience

 

New Updates

 

Section filters in Grocery UI – App and Web 

With this update, users can now filter search results by categories, making it easier to find specific items and enhancing the overall shopping experience

Improved Search Functionality: Users can quickly find items within specific categories, streamlining the search process and saving time. 

Benefits: 

• Easier Navigation
• Time Saving
• Enhanced User Experience

Console GYO Update: Abandoned Cart Push Notifications

If the Abandoned Cart workflow is enabled, customers will receive reminders via push notifications when they close the app with items still in their cart without placing an order.

Enhanced Customer Engagement: By reminding customers of their abandoned carts, this feature encourages them to complete their purchases, potentially increasing sales.

Benefits:

• Increased Conversion Rates
• Improved Customer Retention
• Revenue Growth

App & Web Update: Multi-Address Fields (for Qatar)

This enhancement provides more detailed address input options, ensuring accurate and efficient delivery services for our customers in Doha.

Improved Accuracy: More specific address inputs help ensure accurate delivery locations, minimizing errors and improving delivery efficiency.

Benefits: 

• Accurate Deliveries
• Customer Satisfaction
• Operational Efficiency

 

Custom Search Tags in Merchant Console

This enhancement aims to enable more relevant and accurate searches, particularly beneficial for grocery items, ensuring that customers can easily find what they are looking for.

Enhanced Searchability: Custom tags help customers find items more easily by matching their search queries with the tags.

Benefits:

• Increased Search Accuracy
• Better Inventory Visibility
• Enhanced Customer Satisfaction

 

Explore Menu Beyond Delivery Radius

Customers can still view available items in the menu even if their location is outside the delivery radius and plan their orders, providing a more inclusive and user-friendly experience.

Benefits:

• Inclusive Browsing
• Future Planning
• Increased Engagement