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New Features
Video Banners (for web only)
Replace static banners with video content to capture user attention and create a more engaging visual experience.
Enhanced User Experience: The use of video banners provides a more interactive and captivating way to promote products, services, or announcements.
Customization: Easily integrate and customize video banners to align with your brand’s aesthetics and marketing goals.
Benefits:
- Increased Engagement
- Improved Promotion Effectiveness
- Visual Appeal
Example: Check out the feature in action at this demo site.
Slab-Wise Wallet Top-Ups for Up to 5 Orders (New Workflow)
This feature aims to reward users with automated wallet credits based on their order count, up to their first five orders. This tiered system aims to encourage customer engagement and incentivize repeat purchases.
Tiered Wallet Top-Ups: Users receive wallet credits based on the number of orders they place, with specific top-up amounts assigned for each order up to the fifth.
Incentivized Engagement: By offering increasing rewards, this feature encourages users to continue ordering, fostering loyalty and repeat business
Benefits:
- Increased User Retention
- Enhanced User Experience
- Simplified Rewards Management
Order “Edited” Indicator on Live Orders
This feature is designed to improve real-time order tracking and management by displaying a visual cue whenever an order has been modified.
Visual Cue for Edited Orders: A distinct indicator appears on any live order that has been edited, allowing users to easily identify and track changes.
Real-Time Updates: The indicator updates instantly as soon as an order is modified, ensuring that all changes are immediately visible.
Benefits:
- Improved Accuracy
- Increased Efficiency
- Better Communication
Web Browser Push Notifications for New Orders
Receive instant notifications directly in the web browser whenever a new order is placed.
Immediate Response: The push notifications ensure that merchants are alerted as soon as a new order comes in, allowing them to respond quickly and efficiently.
Enhanced Order Processing: By staying immediately informed, users can streamline their order processing and reduce response times, leading to a smoother and more efficient workflow.
Benefits:
- Faster Response Times
- Improved Efficiency
- Better Customer Satisfaction
Metric Widgets for ‘New Sign Ups’ & ‘Order Device Type’
The dashboard now includes two new metric widgets: “New Sign Ups” and “Order Device Type Pie Chart.”
New Sign Ups Widget:
- Track User Growth: This widget displays the number of new user registrations, allowing merchants to monitor the growth of theri customer base in real-time.
- Trend Analysis: Easily identify trends in user sign-ups over time, helping users assess the effectiveness of their marketing efforts.
Order Device Type Pie Chart:
- Visualize Order Sources: This widget provides a clear pie chart representation of the distribution of orders based on the device type (e.g., mobile, tablet, desktop).
- Understand Customer Behavior: Gain insights into which devices the customers are using to place orders, enabling users to tailor their marketing strategies and optimize the user experience accordingly.
Benefits:
- Enhanced Decision-Making
- Improved User Experience
- Customer Behavior Insights
Active 3rd Party Integrations Indicator
This tool provides real-time visibility into the status of the integrations with external services, ensuring your restaurant operations run smoothly and any potential issues are swiftly addressed.
Immediate Alerts: Receive notifications if any of the integrations encounter problems, allowing for prompt resolution before it affects the service.
Operational Continuity: By keeping an eye on integrations, merchants can ensure that their business operations remain uninterrupted and that their customers continue to receive a seamless experience
Benefits:
- Increased Efficiency
- Improved Customer Experience
- Simplified Integration Management
Campaign Excel Reports
This addition of report allows merchants to export comprehensive data on their marketing campaigns directly into an Excel file, offering a streamlined way to analyze and share campaign performance metrics.
Comprehensive Insights: Users can now export all relevant campaign data, including performance metrics, audience engagement, and conversion rates, into an Excel file.
Easy Analysis: The exported data is organized for easy analysis, enabling merchants to identify trends, measure the success of their campaigns, and make data-driven decisions.
Benefits:
- Improved Data Accessibility
- In-Depth Performance Tracking
- Collaborative Tools
Abandoned Cart Reports
View a comprehensive list of items left in abandoned shopping carts, giving merchants a clear picture of what products were nearly purchased.
Revenue Opportunities: The report highlights potential lost revenue from abandoned carts, helping merchants prioritize which customers to target for recovery efforts.
Personalized Offers: Offer incentives, such as discounts or free shipping, to customers who left items in their carts, increasing the likelihood of conversion
Customer Engagement: Engage with customers who abandoned their carts, reminding them of their interest in the respective products and driving them back to complete their orders.
Email OTP with SMS as Failover
Users will first receive their OTP via email as part of the standard authentication process. If the email OTP is not delivered or fails to reach the user, an SMS will be sent to the user’s registered phone number with the OTP.
Improved User Experience: This dual-delivery mechanism minimizes delays and ensures that users can complete their authentication process without interruptions.
Benefits:
- Enhanced Security
- Reduced Authentication Issues
- User Convenience
New Updates
Date Range Limit Alert in Console Reports
Merchants can now optimize the performance of the report generation process by restricting the date selection range.
31-Day Limit: Users can now select a date range of up to 31 days when generating reports. This limit helps prevent the creation of excessively large reports that can impact system performance
Faster Report Generation: By limiting the date range, reports can be generated more quickly, ensuring you receive the data you need without delays.
Benefits:
- Enhanced Efficiency
- Improved System Performance
- User Guidance
Country-Wise Web Redirection
This enhancement allows users to be automatically directed to specific web pages based on their geographic location, providing a more personalized and relevant user experience.
Geographic Redirection: Automatically directs users to region-specific pages based on their location, ensuring they see content most relevant to their area.
Seamless Navigation: Users are effortlessly redirected to the appropriate site without needing to manually select their location.
Benefits:
- Improved User Experience
- Enhanced Relevance
- Increased Engagement
Sorting Options in Mobile Apps
The Sorting Options feature empowers users to arrange product listings based on their preferred criteria, including price and name.
Price Sorting: Users can choose to sort products by price, either from low to high or high to low, making it easier to find products within their budget or to explore premium options.
Name Sorting: Users can sort products alphabetically, either in ascending or descending order, to quickly locate items by name.
Benefits:
- Efficient Product Discovery:
- Improved Usability
Overlapping Geofence Between Branches
This update enhances user convenience by allowing them to select their preferred branch when their location falls within the geofenced areas of multiple branches.
Improved Convenience: Helps users select the branch most convenient for them, based on their personal preferences or specific needs.
Enhanced User Experience: Provides a seamless experience by allowing users to choose from overlapping geofenced branches without any confusion or limitations.
Benefits:
- User Empowerment
- Optimal Service Delivery
- Increased Flexibility
