New Modules

Offline Riders

A new module allows merchants to manage offline riders efficiently.

• Key Features:
  • Enables manual ride assignment for offline riders.
  • Supports hybrid delivery models with both online and offline riders.
• Benefits:
  • Increased Flexibility: Allows manual ride assignment when needed.
  • Enhanced Delivery Operations: Ensures orders are fulfilled even when digital tracking is unavailable.

Order Reversal

Customers can now mark completed orders for reversal.

• Key Features:
  • Merchants can approve or reject reversal requests.
  • Configurable permissions for managing order reversals.
• Benefits:
  • Improved Customer Flexibility: Allows corrections for erroneous orders.
  • Better Merchant Control: Provides an option to reverse transactions when needed.

New Features

FoodPanda Integration

FoodPanda orders are now integrated directly into BlinkPOS.

• Key Features:
  • Streamlined order management with FoodPanda.
  • Orders appear in real-time for faster processing.
• Benefits:
  • Reduced Manual Work: Eliminates the need for manual order entry.
  • Enhanced Efficiency: Improves order processing speed.

ShopSmart Loyalty Integration

Merchants can now integrate their loyalty programs with ShopSmart.

• Key Features:
  • Customers can redeem points directly from the POS system.
• Benefits:
  • Increased Customer Retention: Encourages repeat purchases.
  • Improved Loyalty Incentives: Enhances customer reward experiences.

Branch-Wise Rider Assignment with PowerBI Reports

Merchants can now add branch-wise riders and assign rides with reporting insights.

• Key Features:
  • This PowerBI report provides real-time tracking and analysis.
  • Merchants can monitor rider performance for commission purposes.
• Benefits:
  • Better Tracking & Monitoring: Helps with commission-based rider management.
  • Optimized Rider Performance: Provides data-driven insights for delivery improvements.

Activation/Inactivation Controls

Clients can now activate or deactivate branches, vouchers, and third-party channels instead of deleting them.

• Benefits:
  • Easier Reactivation: Prevents loss of data when disabling features.
  • More Administrative Control: Simplifies status management.
  • Better Operational Flexibility: Enables easier management of promotional offers and branch availability.

New Reporting Features

Several new reports have been introduced for better operational insights. This includes Payment Breakdowns, Item Reports, Day-Wise Order Reports, and more.

• Benefits:
  • Data-Driven Decision Making: Helps merchants analyze sales trends.
  • Operational Transparency: Ensures comprehensive visibility into business performance.